Visions Electronics
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Terrible service, unhelpful stuff
My girlfriend ordered a Canon camera in September while being told it would be ready for delivery in 1 month. It's been more than 7 month and she still hasn't gotten her camera! Moreover, the store claims it was a final purchase and it says so on the receipt. She WAS NOT notified of the fact it was a final purchase and it DOES NOT say so on the receipt. After showing extreme levels of incompetence, lying about the delivery time and providing false information about the final purchase notification, the store stuff continues being uncooperative and unhelpful. It took me 4 phone calls only to find out that the manager wouldn't agree to issue a refund, referring to some store policies. Not to mention, the manager himself is never there when you try to talk to him directly. Firstly, store stuff provides false information to make you complete the purchase. Then, once the $1400 product is nowhere to be seen, all they offer you is store credit or suggesting to buy another item. Absolutely terrible service!!!