Ausby Car Rentals DFW
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Frauds
BEWARE Ausby Car Rental. DO NOT RENT FROM THEM. I rented a car with Ausby because they had the lowest price by far for a car. I found out why afterwards. Unfortunately, I didn't see the reviews until after they had taken the money from my account. Review after review that said they repeatedly do not return the incidental/security deposit. The money for the car plus $200 came out of my account immediately despite booking a month in advance. I only saw the reviews the day before I picked up the car. That made me very nervous. I hoped for the best considering there would be no refund if I cancelled. My fears came true now that it has been three weeks and there is no sign of the $200 back in my account when they said 10-15 days. I tried calling. No luck. No one answers. I emailed and got one response saying they had "approved the refund". Another email came through saying the same thing. Two weeks later and my "approved refund" is nowhere to be seen and they refuse to respond any further! This appears to be repeated behavior according to the reviews and indicates they are fraudulent. They can offer very cheap offers because they know they will make it up by keeping the deposit and people will end up paying more than they would anywhere else. I have ended up having to dispute the charge with my bank.