Consumer Code For Home Builders
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Absolutely incompetant and not…
Absolutely incompetant and not interested in helping consumers. I suspect they are probably funded by the developers and this organisation solely exists to make it look like people have some method of redress. I submitted a complaint to them the complaint was acknowledged and accepted. I spent a month updating and responding to both them and the party who I was making the complaint against. There was back and forth communication between the three of us and then when the process was completed, quite incredibly they replied back to say you are not eligable to make a claim as its out side the time limits that they permit!! If they had this rule, they should have simply stated this at the start rather than waste my time going back and forth with them!! Quite incredible and reflection fo the shambolic redress schemes the UK has to offer its citizens.