British Heart Foundation Furniture & Electrical Stores
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Donate elsewhere. Wanted to donate a piece of furniture which was too big to move as is, so I spent a couple of hours dismantling it and grouping and taping relevant pieces together. Keeping in mind they recommend doing this in their email prior to the collection, this is the exact wording "Dismantle larger dining tables and beds - If you're able to please dismantle dining tables or bed frames, ensuring fixings are kept safe with the item.". The driver showed up and immediately asked for the installation manual, I said that I did not have a physical copy of it, but it can be found online, he said no. I offered that I could printed if he could wait a little bit, he said no again, and did not make the collection. Called them to ask for a clarification for this behaviour, they did not have an answer, and said it happens sometimes.