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Energy Ombudsman
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Pointless
Pointless, total waste of time. The formal objection on my behalf was incredibly weak, poorly written and missing 90% of the historical facts leading up to the stalemate with the appalling So Energy anyway, so when I accepted the option to appeal the obvious outcome, the ombudsman didn't bother responding and apparently the case is now closed with the situation in exactly the same place as it was when I started. I will have to employ a solicitor now which is obviously just adding to the expense of a disputed energy bill that is still racking up charges and my time, which is passing far too rapidly is, yet again, being wasted.