Budgetinsurance
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I was given a refund and then due to…
POOR CUSTOMER SERVICE!I was given a refund and then due to bank recalling payment they sent me debt outstanding correspondence.My bank confirmed that I should not have been sent debt recovery letters as recall was temporary. I paid again... just to be told that my bank had not recalled the funds. So I should be refunded but I haven't. Customer service say my account is closed and nothing can be seen. Provided evidence but no reply.