Lebara Mobile (FR)
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Wishing to move a number to Lebara -DONT BOTHER
Wishing to move my number to Lebara from another company it is taking them over 2 weeks and still nothing. I was told by the store agency that it would only take a few days but they still charged me 5€ Contacted Lebara by phone and WhatsApp to be given a reference number. But still nothing. They have just said you have to wait. I know of 3 other people who are looking at moving to them but have given up as they seem to not care about getting new customers, so if that is the case for potential customers what are they like with existing customers. When I asked to speak to a manager I was told that was not possible so I guess “customer service” are a law unto themselves with no management structure. Will look for another company.