Kristin Wilkie

Kristin Wilkie

Member since Invalid Date
1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Kristin Wilkie

JU

JUCY Rentals

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3 out of 5 stars

3 week rental Jan-Feb 2025

3 week rental Jan-Feb 2025. Pick up went badly - booked to pick up 9:30am didn't get van till 4pm Staff in Christchurch tried their best but understaffed & overworked Van had numerous issues including mechanical problems but no replacement available so had to nurse it through till end of rental. Staff in Auckland also overworked & understaffed. Post COVID Jucy has grown too fast & can't keep up with demand. Vans not getting proper checks & fixes before being sent back out. Rented from them in 2013 as well but 2025 definitely a worse experience & wouldn't recommend them until they've fixed staffing & servicing issues.