SriLankan Airlines Official
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Best flight experience ever
We are very pleased with our escellent experience with Sri Lakan airline flight UL 504 left London Heathrow at 20:40 on 26/02/2023. We were expecting an average service but felt the service they provided was truly outstanding. We felt the cabin crew was very professional and kind to all passengers, it was apparent that they were looking after elderly and vulnerable passengers paying attention to them individually. It was so impressive to see the efficiency and the professional courtesy they had and worth mentioning a few names we remembered by looking at their name tags - Dilushika and Julie who served the area we were in. Graham the trainer and Roshan the flight manager who were genuinely helpful where ever they could be. It was true Sri Lankan Hospitality reflected by their remarkable jobs and I want to thank them individually and praise the fantastic pieces of work of them we observed that night.