DC
DCG Stores
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I gave 3 stars
I gave 3 stars. The wood futon is really nice. Yes, the customer service needs alot of improvement but they did reply to our emails same or next day. Three stars were because of the mattress. We bought a 10". It's too BIG and BULKY for the futon frame. It's HEAVY too. I wish we had ordered the 8". My suggestion to the store is to offer 6"and 8" only. People would be more satisfied with their purchase. My silver color is really a brown too. I am stuck with my mattress now because I can't afford to pay shipping to send back. Final word, 6"or 8" mattress is best and the futon is a beauty! #DannyPresnellNC