Travelocity
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THE WORST TRAVEL SITE ON THE INTERNET
I booked an airline reservation through this site and had to cancel. When I called to cancel the flight due to health reasons. I was told I should submit medical documents to the company to get airline credit but was told I had to cancel first. When I called back to cancel I was told I could change my reservations with a penalty. After several hours of phone conversations with totally inaccurate information, and several callbacks from "higher up" supervisors, I was told there was no cancellation or changes permitted.This website uses totally ignorant people from a foreign country to talk to their customers. Their "agents" are totally misinformed and strictly read from a script knowing nothing of company policy. I would never use this site again nor recommend its use to anyone.