Dan Murphy's
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Sparkling Shiraz bottle explodes luckily no one was injured…!!!
My Dad purchased 6 Bottles of Sparkling Shiraz - Seaview, from the Bay Rd Store, They were stored in Terracotta Pipes as is the majority of his Wine Collection. One of the bottles exploded, red wine & glass everywhere, the base of the bottle & the neck all still in place, damage was the middle of the bottle. There was nothing that had happened for this to take place… The bottle was taken back to the store of purchase, the Staff Member was not interested in returning the bottle to Seaview, he shut down the conversation. Did not want to discuss it, he was actually offhand & rude… A 25ish year old bloke from Bay Rd Cheltenham Store - learn some empathy when dealing with an 80 year old man with a brain injury… Customer Service is not just Sales…