Mazuma Mobile
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There seems to be a pattern with Mazuma
There seems to be a pattern with Mazuma. They flagged my review before, so I will just post again as they keep deleting negative comments. They claimed my phone was scratched when they received it. This was utter rubbish as the phone was in a case, had a screen protector from new, was wrapped in bubble wrap, boxed before being put in a padded DPD crate. I took photos of all stages before it was collected and there wasn’t a scratch to be seen. They tried to lowball me with an offer saying the phone was damaged and scratched screen. They sent the photos they claim were of my phone, so I sent those and the ones I took myself beforehand to Trading Standards. I then sent Mazuma the replies from TS saying I had a case, only then was I offered the full amount. Do not use, they are charlatans