H10 Hotels
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H10 suites lanzarote gardens- rubbish
We have recently returned from a 10 night stay at H10 suites lanzarote gardens and its the first holiday we have been on where we are pleased to be back home. We booked this holiday due to the adverts saying the pool is heated and photos of rooms made them look nice. The photos were obviously taken about 10 years ago as the rooms are very tired (as mentioned in a few other reviews). The main issue though is the pool temperature, it was absolutly freezing for the time we were there. The hotel was quite busy but there was never anyone in the pools due to the shocking cold temperatures. I bought a digital thermometer while there from a local pharmacy (readily available due to covid) and the water temperature was 19 degrees, uk cold tap water is around 16 degrees so 3 degrees colder thsn your cold tap, this ment our daughter and most of the other kids in the hotel didnt get to use the slides, fountains, pool etc. Swimming/leisure pool water advertised as heated should be around 30-32 degrees. They said the first week “the pools arnt heated and dont know why holiday companies advertise them as heated”, then the second week was told by someone differebt “the pools can only be heated to 22 degrees maximum due to bacteria, what a load of cr4p, bacteria doesnt start to be a problem in water until it gets to mid 40s, but this is what chemicals are for. Joke of a hotel and will never return to a H10 hotel again.
