Not even 1 whole star
Not even 1 whole star. I just landed in Illinois and finally made it to Ulta at Danada Square West to pick up my $340 purchase. I was in line while someone else was being waited on. The manager (I didn’t know at the time) walked away to find someone white to help. When it was my turn the salesperson said I needed my id to get my order. My id was in my suitcase because once I checked in through tsa I put it there and forgot about it. I told the person that and I told her that I called from the airport twice and asked what I needed to pickup up my order because I didn’t get a email. She said I needed the barcode from the email. I again said I didn’t get one. I realized I got a text message and said okay and whoever I was speaking to said have a safe flight. Now back to the store, the salesperson calls the manager over who tells me that I need to have a id. I explained that to her. I also showed her the text and the credit card I paid with and she asked me what day did I place my order and I told her when. These RACIST WOMEN treated me as if I stole the phone with the text and the wallet with the credit card. However the exact dollar amount was not in the text nor was the day I placed the order. So instead of giving me my order she cancelled it. So let’s be clear it was RACIST AND I WAS THE ONLY BLACK WOMEN IN THAT ALL WHITES STORE. Ulta if you want to be BOYCOTTED we can do that. We can treat you worst than TARGET. WHAT YOU SOW YOU WILL REAP. BLACK WOMEN ULTA DO NOT WANT OUR MONEY. STAY AWAY SPEND IT AT SEPHORA.