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When will my activity bonus be settled?
In their casinos, when you want to withdraw your winnings, they will force an activity bonus to be added to your account. Prevent you from withdrawing money, ask you to play 1000 times the slot machine, you can't bet on anything else, only the slot machine, forcing you to lose all your money, this is their trick, the activity bonus is only added after I make a profit, not when I deposit,I asked them to cancel this activity bonus, and their response was that if I canceled it, my deposit amount would be completely wiped out. After multiple feedback on this issue, I didn’t see any information about the activity bonus on my account either. After communicating with customer service,The customer service told me to wait for them to investigate this issue, and every day I come to ask, and now it has been 11 days, and I have not received the result, and the customer service's reply every time is to wait for them to find out and contact me as soon as possible, but now it has been 9 days, and there is still no result! I feel that they areDeliberately delaying time. I can't handle it. The email contact they provided also received the same reply, waiting for their internal staff to reply, but it has been 13 working days and still no reply.