Porter Airlines
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I booked a Porter Escapes Package for May 31, 2024 to June 2, 2024…
I booked a Porter Escapes Package for my husband and I for 4 days in Thunder Bay. I have no complaints about the plane or the Airport going to Thunder Bay. However, the Hotel that was part of the Porter Escapes Packages was the Valhalla Inn & Conference Centre and it was awful. Although the hotel itself has been renovated, it is not being kept clean. In the 4 days we were there, the hall carpets were never vacuumed and they were filthy in the general areas and where the rooms were located. Doors to the rooms look like they've never been cleaned (scuff and kick marks on the doors), the elevators were filthy, etc. etc. etc. Had no room service for the 4 days we were there. Made our own beds and had to go get our own towels, etc. and when we requested them, they never brought them anyway. Would NEVER stay here again. Didn't use the swimming pool because with all the dirt in the hotel, I assumed it wasn't being kept clean either. On our return trip,Security at the Airport was a LOT over zealoous in their examinations of people. I have a total shoulder replacement with titanium and it beeps when I go through airport security. I told them that and when they used the want that's where it beeped. However that wasn't good enough for them - I had to remove my jewellery and my necklace and then when I had to show her the bottom of my shoes, she nearly squeezed my feet off. Likewise with my husband who has had a stroke and he was made to take all his jewellery off as well and he doesn't have the full use of his right hand so it was very difficult for him and I couldn't help because I was being checked over thoroughly. I realize there are Terrorists and others who try to get through Security but It was very unlikely we were them. I am 76 and my husband is 75! The plane right was awesome though - very good customer service.