Redspot Car Rentals
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Poor Customer Service or care
We received really poor customer service in the Sydney airport location (the one outside not in the terminal). Yes I had made a small time collection error when booking online however their option was to charge me an additional $250 for it. So I said don't worry, I cancelled the booking online, then rebooked the same car with the correct pick-up times and it was even cheaper than my original booking. They then forgot to give me my drivers licence back, didn't offer any apologies or upgrade, didn't ask if I wanted additional drivers so had to redo the paperwork once I asked as I'd had paid for Top Dog cover and the total attitude of the attendant was that I was annoying, this entire situation cost me an additional 1.5hrs of my time. Don't think I'll hire through them again.