Condominium Rentals Hawaii
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Made reservation through travelocity
Made reservation through travelocity. Had confirmation numbers, etc. and when we arrived, CRH had no record of our reservation. Your agent blamed travelocity but it is the responsibility of CRH to ensure the link between travelocity and CRH functions properly. I was told by the condo owner that this has happened to other travelers recently as well. The CRH agent was very rude and implied the problem was our fault and initially suggested she could do nothing for us. Finally, she did find us accommodations in two separate condos, one of which was basically a bed in a closet. This absolutely ruined what was supposed to be a great vacation in Maui. I requested we be refunded the ca. $788 paid for those four nights and she refused. Never use CRH again!!!!!