Clothing Shop Online
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You may never get your money back for returned items.
Original Post (3/6/21) - The company has an "F" rating with the Better Business Bureau and will not respond to any BBB complaints. I created an account and placed a $145 order. The items I received were as expected, but I needed to return 4 items. Shortly after placing my order my online account was wiped out (system issues?) so I could no longer view the items I ordered. I am so glad I printed out my order. I returned the items via UPS Tracking# 1Z7753E90300699710 and they were received at their shipping dock on 11/30/20 at 10:42am by someone named HENDRICK. As of March 6, 2021, this company has not yet refunded me, nor will they contact my by email, phone, or letter. Every time I contact them via chat, they apologize and promise that someone will contact me immediately, but it is now March 2021, and I still have yet to hear from anyone from this company. They are awful at returning your money and contacting you if you your order has issues. I am still waiting for my return in 2021. **Update 5/10/21 - This company contacted me by email on March 25 to apologize for the delay in processing my refund. They did finally process the refund on April 5.