Centauro Rent a Car
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DON'T EVER RENT A CAR FROM THESE…
DON'T EVER RENT A CAR FROM THESE CROOKS! Rented a car via RentalCars.com in Alicante. I will not bother you with the complete story but give you a summary: (1) waiting for 1,5h to get the car because we booked via Rentalcars.com and direct bookings were prioritized by the ticket system. (2) car was not there and again delay - now 30m - to fix this (3) extra payment for younger driver (not published) (4) extremely rude people when picking up the car in the garage and speeding/shouting by employees in the garage (5) tried to rip me off by giving me a lower class car. When I complaint, they didn't say anything and just threw a new key to me (they were pissed: really?). (6) I asked for a new contract. They shouted:'already in your mailbox!' - I never got it! I send them an e-mail directly when picking up the car. Never got a reaction (7) Maybe the most annoying, it took them 3 weeks!!! to release my deposit of €1.400 after they confirmed no claims. I send them an e-mail after 1 week and a reminder after 12 days (and afterwards every day a reminder) and never got a reaction! Since today, they finally releaed it, I feel save to write this review. NEVER EVER RENT A CAR WITH THEM!!!