Grubby AI
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Service is Nice, But Major Issues with Renewals
I appreciate the quality of the service, but I have significant concerns. My subscription was automatically renewed without any prior notice, which I found quite frustrating. Additionally, there’s no refund process in place for accidental purchases, leaving me feeling trapped. While the service itself is commendable, the lack of clear communication regarding renewals and the absence of a refund policy are major drawbacks. I encourage the company to improve these aspects to enhance customer trust and satisfaction.