Singapore Airlines
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Such bad experience with both their website and customer service dial number
One of the worst websites I have ever seen. Impossible for the customer to navigate through their maze like pages. Getting help should only cost you one or 2 clicks. I had to go round and round before i could find things which ended in frustration. Dialing the customer service number also gets you through a navigation dial menu for at least half hour before you are able to speak to someone. Such a headache. I am really dissapointment from the nr 1 airlines.