Marriott Vacation Club
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Marriott Vacation Club is a LET DOWN
This company is orchestrating a complex scam. Our recent dealings with them have left me feeling deeply disappointed, frustrated, and exploited. The problem originates from the deception during the purchase process. My family and I discussed our disabled daughter's needs with the female representative at Marriott Fairfield and made it clear that we couldn't afford the timeshare. We haven't used the timeshare due to the ever-increasing fees. When we finally thought we could use it, there were no available options. This timeshare has become a heavy financial burden on our family, severely affecting our finances, especially as our priority is our disabled daughter and her medical expenses. In the last few months, we've contacted other representatives, only to be told they're "sorry for our frustration," advised to "stop paying on our ownership," and informed to "expect no further response." We demand the cancellation of the timeshare and a full refund. This situation is completely unacceptable.