Singapore Airlines
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Shirkers of responsibility! Avoid like the plague
After Singapore Dropped the route after putting it on general sale, they refused to rebook me as requested and is stated under EU law. They said only a refund was possible. So I accepted my fate and accepted the refund. However because I used a company called Gotogate they won't issue my refund. Gotogate blame Singapore saying they await the money back from Singapore and Singapore blame gotogate. Tbh I think this may be deliberate tactics by both to shirk responsibly. Perhaps Someone should pick up the phone to Gotogate and make it clear they refund passengers money. After all the worlds supposed best Airline is having it's name dragged through the mud? Disappointed...also you should judge a company by the agents it allows to sell it's tickets