Southwest Airlines
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HORRIBLE. HORRIBLE
HORRIBLE. HORRIBLE. I would give a minus five stars if I could. Been getting emails from SW promoting credit card/fares. Finally SW flies where we want to go so signed up for card and wanted to charge air fare to the card. Called SW customer "disservice". Had to wait hour and 45 minutes!!!! No option for holding place in line and getting a callback like other modern corporations. Hope planes are in better shape than this extremely poor excuse for service. I wish New Zealand Air or Emirates flew here in US as competitors to SW and the DUA's.