RA
Ralphs Grocery Company
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If there is any problem, HORRIBLE customer service
I've been ordering delivery from Ralph's once a week since BEFORE the pandemic due to some foot surgeries. All of a sudden last week, after completing my cart (35 items), the delivery would not go through to the last page. I tried about 10 times over 2 days, calling customer service in between. They couldn't help, but gave me a reference number and said I'd be contacted to help troubleshoot the problem; I was never contacted. I had to re-do all 35 items at Vons and have them deliver. It is now four days later, and I still haven't heard anything from Ralph's. They were reliable in the past, but customer service is HORRIBLE if anything goes wrong.