Travelocity
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WAIT 12 WEEKS FOR YOUR REFUND!
I booked a flight to Spain and of course the pandemic made that impossible. Now I am battling getting my refund back which can take up to 12 weeks because Travelocity is waiting for Air Europa to pay them back before they pay me back! I have documentation from Air Europa that would help me expedite the refund and they cannot give me a direct email to forward that document. Furthermore, I was promised a call back that would consist of a 3 way call between myself and the two companies that never took place and was told that it is not possible. I will never book through this site again. To make the consumer wait and suffer while they battle out who is responsible for payment when I already have confirmation of who is responsible is Outrageous! DONT BOOK WITH THESE PEOPLE. THEY TREAT THE CONSUMER UNFAIRLY