JENE

JENE

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1
Review
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1 out of 5 stars
Average rating

Reviews by JENE

BI

Big 5 Sporting Goods

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1 out of 5 stars

Customer Service attitude

I am a repeat customer, I usually find what I need but will stop going due to the rude salespeople. I have had 2 incidents at 2 different stores. One the cashier was rude trying to stuff water shoes into a bag for small items like socks and then he asked me if I could use my bag from the other store I just came from and told him no, I have blouses in them. On March 5th, I went to store on Juan Tabo to inquire about swimsuits for my granddaughters. Salesperson replied everything I have is on the rack, I stopped her right there and spoke I need assistance with sizes because I am not familiar with Speedo or Nike girls' sizes. Response" "Oh, the person who does that just went to lunch" Really? she could not be bothered to assist me? Not impressed and should be provided retraining and how to speak to customers 101. How many times will this happen?