Banning Dental Group
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I visited Banning Dental Group,CANNING…
I visited Banning Dental Group,CANNING TOWN , to have an appointment with their only expert Orthodontist, for Invisalign. My visit was with ,M F. Firstly had a Scan done, and the outcome was that I had a root canal which seemed to have a little infection left on one of my low, back teeth.On position 6 /7 Followed by noticing that the gums on one or two of my low back teeth were low. After the above initial assessment, it was mentioned that we could do invisalign from the front up to teeth number 5 due to the above ( and I didnt want to touch a root canal from 15 years ago, which has never given me any issues).I though it was good option to work only on teeth up to number 5. I had many questions and after a couple of them I was hurried to go, as apparently he had someone else waiting outside. To my surprise, once outside the receptionist said the doctor refused to do the work. And that I had to do my root canal first. I insisted to reception to what he said to me inside, which included that the work would be on teeth 1 to 5, and the one which it was though we shouldnt touch on the back lower teeth would not be treated. The way I was hurried out, I could notice that didn't really seem to like me,a white women in shorts or my asking too many questions, I wasn't sure which. Anyway in a professional practise ,working directly for a company, the job would have been carried out, which it was insisted it can be done. I seeked confirmation on how the doctors work on this practiced,as it didn't add up what I was told by their only expert orthodontist, and what I was told at reception, and it was confirmed that doctors are not employed by the company . They work for themselves under the company. So please be aware of this situation, as it exposes you to an unprofessional environment, which exposes you to what happened to me. I don't like to spend my precious time writting reviews ,but to waste my time and efforts with such as unproffesional behaviour in a company it's a non acceptable situation. Date of experience: 08 July 2025
