Economy Energy
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I have now been 3 weeks with no gas
I have now been 3 weeks with no gas. Spent Christmas living in a freezing cold house with 2 small children. Had nothing but trouble with economy during this time. At first refusing to fix the smart meter which was broke but they wouldn't except responsibility and simply said it was the boiler without even sending an engineer out to check . Eventually an emergency engineer was called out and the meter was condemed. Finally economy sent someone out to replace the meter but 2 weeks on we still don't have a card to credit the meter ! Economy energy employees do not have a clue what they are doing and they don't care either. Iv spoke to well over 20 different staff members and not one was of any help and not one has the intelligence of actually sending the bloody card out !! We are now in the process of changing companies as there is nothing more we can do.