SI
Singapore Airlines
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Unauthorised hold on funds, no booking.
Went through the entire booking process for a flight with Singapore Airlines only to be given an error message at the end of the process. However they had put a hold on my money which means I'll get charged an international transaction fee despite supposedly getting the money back at some point (and still no flight booking). So I called their call centre, only to get abused by their consultant and with no apology or solution offered. I'm now leaving 1* reviews for any company that puts an unauthorised hold on funds.