Gate 1 Travel
View company profile →
Gate 1 - Making Life Hell During Covid for No Reason
Years ago, I had a wonderful tour with Gate 1 in Morocco. Earlier this year in July, there was a great deal including airfare and hotel with Gate 1. At the time, their most recent email about vaccination policy said that those who could be vaccinated must be vaccinated. The website where you signed up for the trip also didn't state anything throughout the registration process that said everyone must be vaccinated. I am all for being vaccinated, but I registered my 4 year old for this trip and no one contacted me and said it wasn't possible to travel. Now, we are approximately 2 months out from our trip and they are requiring everyone, no matter who they are, to be vaccinated. Obviously, he couldn't be vaccinated then and he is still not eligible due to age. The countries, the airlines, the hotel, the CDC, and airports have not banned a 4 year old from traveling. Only Gate 1 created this policy without informing customers. We aren't on a tour. We are using them for airfare and hotel. They need to update their waiver form so that customers can release them from liability for underage customers who are not on a "tour" and where it is impossible to be vaccinated. Otherwise, they are literally stealing money from customers. We accept the risk by booking and plan to follow all requirements. Plus, I've called for over a week and spent hours on the phone and they promise to call back and never do. So very disappointing.