McDowalls Surveyors Limited
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Disappointment
I would like to express my profound disappointment with this agency. In my experience, their conduct was far from professional. They contacted my workplace to obtain references, reached out to my former landlord—who also provided references—and even called my mother's employer, who supplied additional references. Furthermore, they requested access to my bank account, which I promptly granted by providing statements. After nearly two weeks of this extensive and intrusive process, they informed me that my application was declined due to my income, despite this figure being clearly communicated from the outset. The ordeal they put me through was both unnecessary and distressing, especially as I had dismissed all other housing options because they indicated I had progressed to the referencing stage. Despite gathering all the required documentation and receiving all necessary references, they inexplicably decided that this was insufficient. I found their approach unprofessional, invasive, disrespectful, and wholly unnecessary. Their lack of integrity has caused me significant inconvenience. I will certainly not seek their services again and will pursue my rental search with another agency.