KURU Footwear
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I ordered a pair of Kuru shoes almost two weeks ago.
I ordered a pair of Kuru shoes before Thanksgiving. I never got a purchase receipt email or tracking number, only an email with "while you're waiting on your new shoes" about breaking them in, etc. I called customer service. They said that there was a problem with the order and that they would fix it and send a confirmation email and tracking number. I did not receive it. Called the next day, and the story I got this time was "there was a strike at the factory in Canada and one at the shipping company". This time I did receive the email with the order number and tracking number, but when I type in the tracking number with UPS, it says that the label has been created but that UPS has yet to receive the shoes from the company. Unbelievably frustrating. I don't care how good their shoes are reported to be, I would NOT recommend buying anything from this company.