Deborah Williams

Deborah Williams

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Deborah Williams

LY

Lyca Mobile IE

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1 out of 5 stars

If I could have given 0 stars I would

If I could have given 0 stars I would. Run don't walk from this company. They are scam artists of the highest order. I ordered 1 sim and €10 a month plan. Worked perfectly for the first month, then they took the second payment. I ordered another sim as I needed two numbers, it worked fine for the first month. Then I get an email that my payment failed. no reason, as there was plenty of money there. I called they told me I was out of plan and needed to spend €20 to get a plan. They take the payment for the second sim and as soon as the payment went out everything stopped working on it also. I had ported my number of 24 years over on to the second sim, and they have basically stolen my number. After numerous phone calls and emails, being hung up on, put on hold, transferred to a loop recording of a phone ringing, while waiting for a supervisor, I'd finally had enough. I went to Eir and purchased two sims and transferred the first sims number, which was the new number I had received, but Lyca blocked text messages on the other sim. I topped it up by €10 to be able to receive the necessary text from Eir to complete the transfer of my number of 24 years and it still would not allow me to receive texts. After several more calls emails, being hung up on and loop recordings waiting for imaginary supervisors I gave up and my number of 24 years had been hijacked by this unscrupulous company. Save yourself the trouble, the calls, the emails, and the stress. RUN as FAR and as FAST as you can from these thieves. They'll steal your peace, your money and your ported phone number. Next email is the the Irish consumer rights organisation.