Porter Airlines
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I was travelling from Las Vegas to…
I was travelling from Las Vegas to Toronto via Porter airlines. I booked the flight by Booking.com. When I booked the tickets, it included carry on baggage but when I checked in, they asked me to pay for the bags. I showed my the tickets, itinerary but still they asked me to pay for the bags. Though providing every proof that showed that baggage was included in the ticket, they still asked me to pay and only then I would get my boarding pass. As I had to travel, there was no option for me but to pay. The Porter airline officer at Las Vegas airport was Laura and the supervisor was named Veronica. Despite giving them all the proof, they were not at all helpful. I am a student so it is very difficult for me to pay the amount twice and I told the officers this but still they were not at all helpful. Don’t book flight with porter airlines, as they are misleading and scamming people. Also, if anyone could raise complain against the officer named “LAURA” and supervisor named “VERONICA”. Both the officers seemed racist as I am an Indian and therefore, they were rude and not at all helpful.