HE
Heart Internet
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Instant customer support!
I contacted Heart Internet support because I had mistakenly purchased an incorrect product. It was totally my mistake but Ralitza answered my chat request instantly, clearly understood my mistake, and rectified the issue without any fuss. She cancelled the product, refunded me, and helped me set up the correct product. This all took less than 10 minutes and I am back on track. Brilliant service as always.