Singapore Airlines
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Get the basics right Singapore Airlines!
I have flown with my family with the likes of BA and Virgin and they always endeavour to ensure families sit together. On looking at my booking for one month's time for my first flight on Singapore Airlines, I was shocked to see there were only 4 seats left, at completely different sides of the cabin, meaning our family can't sit together for a 13 hour flight. My children are prone to sickness too. How can they claim to be a family friendly airline when they don't ensure families sit together as a basic and obvious need? Customer service is worst than useless. This will be my first and last time flying with them. Back to BA and Virgin for future holidays.