Williams Food Equip.
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Terrible customer service
It was my first time buying a kind of expensive cooking pan. I bought an All Clad stainless 10" pan from them on online. I received the pan and cooked it before checking any defects on the pan. I mean who would have checked it tho. Anyway on my day one using it I found a defect on the pan near the handle which you can clearly tell there is a ding on it. I mailed their customer service and got a mail back saying basically backing themself up from refunding which I wasn't asking and address me to talk to All clad's warranty program. I would never recommend buying anything from them. Cheers