EM
Emerald Cruises UK
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No Customer Service or contact available
We have an email from KLM cancelling flight and re booking to much later 16.40 - 17.55. Does this schedule fit with cruise departure? why have Emerald not been in touch? Tried to call several times, but left in queue for over 15 mins and line dropped! email form from web site will not submit. I managed to lodge a call back request on an 0161 number, but not holding my breath. All means of communication exhausted. Having noted other complaints receiving no response, I fear our trip may not take place. Avoid!