HS
HSS ProService
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Terrible service
I hired a Rotavator from HSS, it started briefly then blew a load of smoke and stopped. I phoned the branch in Reading who said 'bring it back and you can take another'. I don't posses a truck or van with a tail lift so that couldn't happen. I reported this to the branch and said I would expect a refund. After several calls I then get a snarky email (below) "Please can you advise why the kit was faulty and why no breakdown was raised during the hire period due to this?" So now its basically my fault, You have taken £150 off me loaned me unusable kit, then made me out be be the bad guy. Really terrible company. P.S Check equipment before it goes out it would save everyone the bother.