Travel Trolley
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Worst service and charges for anything
I had a terrible experience with this service provider. They charged me £80 just to correct a minor spelling mistake in a passenger's name within an hour of booking. I had booked tickets for two people from London to Mumbai through Travel Trolley, and unfortunately, I made a small spelling error in the second passenger's name. When I contacted the airline directly, they confirmed that they do not charge for name corrections, but since I had booked through Travel Trolley, they couldn’t assist me. When I first spoke to a Travel Trolley agent, they quoted me £110 for the correction. I told them I needed some time to think. Later, when I reached out again and requested a discount, they reduced the fee to £80. This kind of excessive charging for a simple name correction is extremely disappointing.