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Vicki

Vicki

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Vicki

Nationwide Vehicle Rentals logo

Nationwide Vehicle Rentals

View company profile →

1 out of 5 stars
Oct 15, 2025

Epic fail. Appalling communication and you’ll never see your deposit again!

I hired a vehicle for 24 hours on 27th June 2025. The vehicle broke down during that 24 hour period and The AA ran diagnostics and found multiple intermittent faults which deemed the vehicle not fit for house removals. I have continued to chase my deposit of £250 ever since and I’m still waiting. They don’t respond to emails, don’t respond to the contact form on their website, if you’re lucky enough to get through on the phone then the staff are friendly and professional however they’re unable to process the refunds themselves, or you can wait on hold for over an hour only to realise the phone will never be answered. Good luck if you opt to hire a vehicle with this company!