Bread Pay
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Negative Stars
I would give this company negative stars if I could. BreadPayment account was opened to finance a membership. That membership was cancelled in under 3 days and that company notified Bread. 60 days later, I am still disputing the charge as Bread will not close the account, even after being contacted multiple by the initial membership company. I am now receiving collection calls on an account that should have been closed 2 months ago. In addition, their phone system does not give you an option to speak with a representative. Most of the choices are recordings, and if your issue doesn't fit into their options, you dont get to speak with anyone. Beware, if you are lucky enough to pick an option that gets you to a human, that rep will tell you that isnt within their area and hang up on you. They also say they dont have the capability to transfer within departments or to a supervisor/manager. So not only is their phone system/customer service practically non-existent, they have sneaky and under the table business processes that make it close to impossible to resolve. Im warning you, as my only option to get resolution, I have filed a complaint with the BBB and if necessary, will be hiring a lawyer. Dont do “business” with this company or you will get screwed!!!!