Electric Rider
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Would not recommend.
Editing as promised, I have given constructive feedback previously hoping for resolution but the customer care is basic with the companies involved. These are systemic issues that could be resolved if you take on board and listen to your customers in order to offer true value. Summary of experience below: Ordered over phone and was advised 7-10days delivery. Took 4 weeks. No manual provided, online version minimal and of no use to a novice rider. Arrives without Reg, this comes separate and you will need to order and attach your own plate. Again not clear on website. Customer care over the phone only triage the call and get someone to call back. No one has called me back when requested. Bike arrived without mirrors and left grip. These were sent 4 days after having to email about this issue. Sadly the wrong sized mirrors have been sent. Contemplated returning but this is done at cost to consumers (I assume it's refunded) seemed more effort than it was worth to risk being more out of pocket. This experience is tiring and I'm now sorting the mirror issue myself. Brake fluid over filled on arrival, tech support offered if I could send a video, I'm at the stage where if rather just figure it out myself. There are a number of systemic issues that need addressing with how your supplier and distribution works. All in all a miserable experience I wouldn't wish upon anyone.