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Negative certificate for a positive result
No problem ordering the test and taking it. Took the test, I have symptoms and the test gave a positive result which was very clear on the photo I uploaded however when I uploaded the result I received a certificate saying I was negative. However when I left a review I was promptly contacted by the team who apologised for the mistake and rectified it quickly and said they would investigate how this happened. Very quick response from customer services 👍