OP
Optima Legal
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If I could give zero I would
If I could give zero I would. Absolutely shocking service. We have been waiting for them to process our remortgage for weeks, costing us thousands in extra interest costs and each time we call we get some excuse with zero urgency and no apologies even though they acknowledge they’re well outside their own response times. I’ve been on the point of tears to be honest, we’re still no closer to completion and I have no idea what to do