Emerald Cruises UK
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Need final invoice but can’t get through…
We booked a cruise that was cancelled during the pandemic so we changed for one in October this year. Final payment is due next week but flights have not yet been arranged by Emerald and so there is no up to date invoice - flights should be included in the price but they refuse to give final invoice until they are booked. We have no idea how much is outstanding and can’t talk to anyone.