Vive Health
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Vive Health is no help.
I bought a brand new mobility scooter. This brand new scooter did not work out of the box. I emailed support and they couldn’t repair it. I asked to speak to a manager because the service agent said they would have to escalate it to the product support team and they wouldn’t get back to me till the next week. I was informed that the support team and managers don’t work weekends. My disability does not take weekends off and this company has no contingency plans for emergencies and I need the scooter for an event the next day. Be very aware of this company.